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Privacy Policy


AECOM, Jacobs, Sandwell MBC and Centro are committed to maintaining customer privacy and to responsible data management under the principles of data protection legislation in the United Kingdom.

Visitors to this site will not be asked to enter any indentifiable personal information except where an web contact request is sent from the site.

Request for Email News Updates

Where a request is made to subscribe to an email news list (to receive news updates about the A457 and Route 87 scheme) users will be asked to enter a user name and email address on the site. This information will be stored on the site in an industry standard secure database. All details will be processed automatically, including the sending out of emails to news subscribers and only administrators of the site (at AECOM) and of the website hosting company (Titan Hosting - www.titanhosting.co.uk) will be able to access the data. Neither AECOM nor Titan Hosting will access the data for reasons other than the administration of the site required in order to provide the news subscription service.

For the benefit of users, the details entered on this site may be used to set up a subscription to any number of email lists offered on sites administered by AECOM. This benefit will be offered automatically, and no details will be passed to, or made accessible to, any other organisations other than as detailed above.

Users will be able to unsubscribe from email lists at any time by visiting the account editing page and unsubscribing from the email list. After unsubscribing from an email list users will no longer receive emails from that list, although their email address will be retained within the system until the end of the project, when all data will be destroyed.

Request for Query to be answered On-line

Where on-line contact is requested, the request will be passed directly to AECOM, Jacobs or Sandwell MBC employees who will respond to the query. Contact details will be stored within the system, but will not be made accessible to employees responding to the queries. Correspondence will be stored for the purposes of recording and responding to queries within password protected areas of the website, accessible only to employees of the respective organisations.

Consultation Questionnaire

Visitors to this site will be invited to enter non-identifiable information as part of the consultation questionnaire. This information will be stored and will be used for monitoring of the questionnaire respondants. Only aggregate data will be used in analysis.

Web-site Traffic Monitoring

Each web page access is recorded in a log file. The contents of the log file may be analysed to determine how many visitors we serve, what pages they look at most, what browsers they are using and from where they connect.

No information is shared with anyone outside the supporting organisations (AECOM, Jacobs, Sandwell MBC, Centro and National Express West Midlands). No information will be used for any purposes except in connection with the A457 / Route 87 Route Improvements Consultation.

Cookies

Session cookies are used on this site to provide interactive content and to allow access to limited access areas of the site. Permanent cookies and tracking cookies not used when entering our site.

Links

The web site contains hyperlinks or "links " to other sites. Web sites linking to and from this site may have different privacy policies.
Please read the policies of these sites when visiting them.